December 22, 2011 – 1:15 pm
LTech now offers Google Apps for Business users the ability to back up and archive data and facilitate disaster recovery with their latest product, Google Apps Backup.
With total security and instant recovery from data loss, Google Apps customers no longer need to worry about their backup strategy. Google Apps Backup is designed to backup Gmail accounts, as well as other Google Apps data such as Google Docs, Calendar, Contacts and Sites to enterprise shared storage folders. This tool makes it simple to search lost, deleted, or inaccessible files and restore the content back to the respective Google account.
The benefits include:
- Unlimited Domains for Google Apps for Business
- Automated on-premise backup of Google Apps data
- Offline access to Google Docs and email data
- Complete Security
- No Downtime
- Immediate data restoration to Google account
- Unlimited Storage of archived Gmail and Google Apps data
Learn more about this single click, fully automated software at ltech.com/google-apps/products/backup.
December 17, 2011 – 4:37 pm
The new interface of Google Apps is now permanent Docs, Docslist, Spreadsheets and Sites. For a list of these changes, click here.
Google began revising the look and feel of their products back in June, a year after updating the design of Google Search. The changes included bolder colors, a more consistent visual experience between devices, and new technologies like HTML5. Since then, Google has been consistently rolling out new features in News, Maps, Translate, Gmail and more. In November, Google revealed a new bar that appears on each of their products with a drop-down menu containing links to Google services that displays when you hover over or click the Google logo. Google encouraged users to start trying out the new look immediately in order to prepare for permanent transitions.
Updates are rolled out on an ongoing basis, with some features offered as an opt-in/opt-out option. The changes are phased in for Google Apps users following the Google App Release Track process.
The makeover came as part of Google’s goal to create the most intuitive user experience possible without sacrificing style.
November 17, 2011 – 9:25 am
Earlier this week, Google unveiled changes to their mobile device management tools for Google Apps administrators. For no extra charge, organizations of all sizes can now manage Android, iOS and Windows Mobile devices directly from the Google Apps control panel, allowing administrators to manage Apps users in a more comprehensive way. Google has offered device management and sync capabilities since 2010.
With more and more employees using personal mobile devices in the workplace, the importance of keeping data secure is as imperative as ever. Organizations will now be able to define password requirements, roaming sync preferences and other policies, as well as revoke Google Apps access to individual devices if necessary. The improvements also include trends and analytics for admins to monitor mobile productivity.
Dave Girouard, Vice President of product management at Google, made the announcement during Monday’s Atmosphere 2011 event. Girouard noted that “It’s increasingly difficult for any employer to tell any employee what devices to use,” claiming that employees prefer working for companies that support their right to choose their own mobile device.
Google has also updated the Google Apps Device Policy app for Android. The new version will help users understand the information that is available to administrators and to provide support for Android 4.0, Ice Cream Sandwich.
November 15, 2011 – 11:04 am
Google revealed yesterday that they will be improving the support experience for Google Apps for Business customers with 24×7 phone support.
The announcement came during the Atmosphere 2011 event in Mountain View, when Amit Singh, Google’s vice president of enterprise sales and operations, unveiled the new offer. As part of Google’s previous support plan, customers were given access to email support, with phone support only for critical issues.
Jocelyn Ding, vice president of Google enterprise operations, writes on Google’s enterprise blog, “We now provide 24×7 phone support to small, medium, and large Google Apps for Business customers for all issues affecting the core services. Our customers may also receive support through our Web-based support portal, online help forms, and online help center. All support cases are handled directly by trained Google Apps experts.”
Google Apps for Business users will now be able to call Google for support with Google Docs, Calendar, Sites, Talk and Video.
Ding asserts that Google is extremely passionate about customer satisfaction. “90 percent of our large business customers indicate that they’re more than satisfied with their support experience. While we’re proud of these ratings, we want to do even better. Our goal is to achieve an overall satisfaction rating of 95 percent.”
October 31, 2011 – 10:12 am
Last Tuesday, Google introduced a new version of Google Presentation that will make it easier for users to collaborate and create with colleagues and classmates. The latest version, which has over 50 new features, will allow your team to work together on the same version of the same presentation at the same time.
According to the Official Google Enterprise blog, a few highlights of Google Presentation include the ability to upload and convert existing presentations, publish your presentations in a website, and to download your presentation as a PDF, PPT, or a .txt file.
Google has also taken into account several users requests such as Transitions, Animations, New theme, Tools to build designs, layouts, flowcharts, and tables
In order to enable to latest version:
- Click the gear icon in your Documents List and choose Documents settings.
- On the editing tab your settings tab, select the box next to “Create new presentations using the latest version of the presentation editor.”
- Click save,
September 20, 2011 – 12:14 pm
With over 4 million businesses using Google Apps, Google has decided to enhance security features by introducing 2-step verification. The program is a simple way to strengthen Google Apps protection and to significantly reduce the risk of unauthorized access by ensuring that only the account owner can sign into the account. It also offers protection in the case that your password is stolen via keyloggers, malicious software, other websites where you may have used the same password, or phishing attempts. Available in over 40 languages and in more than 150 counties, the program ensures easy, simple, and free security.
In order to activate 2-step verification, Google Apps for Business users can sign into their account with both a password and a one time verification code that is created on a phone. The code can be generated with a mobile app (on Android, iPhone and Blackberry), or via SMS text message or a voice call.
August 17, 2011 – 9:42 am
Google has recently released several new features to ensure quick and efficient performance for Google Apps, Google Apps for Business, Government and Education.
- Call Phone - This Gmail feature, previously only available to users in the United States, is now available in 38 languages. Call phone currently accepts Euros, British pounds, Canadian dollars or U.S. dollars.
- Spreadsheets - Google has introduced a feature which easily allows users to copy charts from spreadsheets into documents and drawings. The program also supports candlestick charts and combo charts, as well as GeoMap charts and TreeMap charts.
- Documents List - Google Documents List has created a clean and bold new look for searching and sorting documents. Test it out by clicking ‘Try the new look’ in the upper right.
