LTech and Cloudreach Form The Global Cloud Partnership

August 16, 2011 – 2:51 pm

Cloudreach Limited and LTech, both Google Enterprise partners, are pleased to announce the world’s first international partnership, dedicated to connecting businesses to the cloud.

The Global Cloud Partnership has been formed with a vision to provide customers with a strong presence internationally, and premium local support. Through the alignment of their service offerings and common solutions, clients will receive the same high quality service irrespective of the business’s geographic location.

“We are pleased to have Cloudreach as a global services partner,” said Jack Ryan, Managing Director at LTech. “The scope of this alliance allows us to maintain our delivery performance and quality support for our expanding base of global customers.”

As Leading providers of Google Apps, Cloudreach and LTech take pride in seamlessly transitioning businesses to the cloud. Both adopt the role of a trusted partner, working with organizations to successfully migrate, integrate and operate enterprise-class cloud computing solutions as a means of achieving strategic business goals.

“Until now the only option for finding a global cloud services provider was to turn to one of the legacy “big” integrators, who just aren’t skilled in the specialist areas required to do the job well. The Global Cloud Partnership provides the best choice for any global enterprise looking to adopt cloud technologies. In setting up a global partnership, LTech was the obvious choice for us.” said James Monico, Technical Director at Cloudreach.

Both companies have developed their own range of bespoke tools and procedures to facilitate and enhance their clients’ cloud solutions. The sharing of this knowledge through the Global Cloud Partnership, provides customers with an unrivalled level of expertise and access to best practise resources.

Moving to the cloud is a long term strategy rather than a short term solution. Together, Cloudreach and LTech will continue to provide the support system required to achieve the highest quality cloud experience.

About Cloudreach:
Cloudreach Limited, founded in 2009, is a cloud computing consultancy, based in London, UK, with extensive expertise around Google Apps and Amazon Web Services. Our main services include migration to Google Apps and AWS, managed services of AWS environments and Google Apps, and PaaS based custom application development.

Cloudreach is one of the most innovative companies in the fast growing market for cloud-based IT services, and is on the leading edge of market developments. Among it’s many successful deployments, Cloudreach’s clients range from a variety of sectors including architecture, financial services, Government bodies, and high-end fashion brands.

About LTech:
Founded in 2001, LTech is a leading provider of products and services focused on connecting business to the cloud. Our cloud deployment services and enablement products, such as LTech Power Panel for Google Apps and LTech Single Sign-On for Google Apps, deliver enterprise cloud computing to organizations of all sizes.

As an early Google Enterprise Partner, LTech has successfully completed hundreds of Google Apps deployments and helped develop best-practices for adopting and successfully scaling cloud computing programs for large-scale customers in business, government and education.

Cloudreach and LTech are both proud to be a Google Enterprise Partner™ and Amazon Web Services Solution Provider.

By abachert | Posted in Uncategorized | Comments (0)

Track your messages with read receipts

July 16, 2011 – 2:52 pm
Gone are the days of questioning if your message is floating somewhere in the cloud or if the receiver is simply slow to respond. This past Tuesday, July 19, Google introduced read receipts, their response to requests for a better way to track Gmail communications. Read receipts allow senders to monitor the status of their message outbox, while providing message recipients with the opportunity to acknowledge their new mail.

An even more convenient trait of the new program is that senders can request an alert straight from Google. In other words, if Person 1 sends Person 2 a message with a receipt request, Gmail can send a receipt to Person 1 when Person 2 opens the message.

Read receipts are now available for Google Apps for Business and Google Apps for Government accounts and work both internally and externally. The new option grants Google Apps admins the authority to enable read receipts for their domain and to choose whether receipts will be sent via manual approval or automatically.

To activate read receipts, log in to the administrative control panel of your Google Apps account and find “Email read receipts” on the email Settings page.

By abachert | Posted in Uncategorized | Comments (0)

Google+ for Google Apps coming soon!

July 11, 2011 – 10:52 am

Google’s president of enterprise, Dave Girouard, recently confirmed the news that Google+ will be avaliavble to Google Apps users. By creating business specific profile pages on Google+, Google could achieve a social network similar to both Facebook and LinkedIn.

Although a specifc date has not be released, Girouard assures Google Apps users that the transition will be soon. ”Please tell your friends using Google Apps that we’re working to make Google+ available to them. Sorry for the delay - we need to do it right,” said a post on the feed of Christian Oestlian, Google+’s advertising boss.

By abachert | Posted in Uncategorized | Comments (0)

Google offers solutions for inbox overflow

July 11, 2011 – 10:52 am

On July 7, Google revealed plans to assist Google Apps, Google Apps for Business, and Government and Education users in easily managing their mail. In addition to the default style Classic, which orders messages chronologically, there will be a Priority Inbox option in which important and unread messages appear at the top, followed by starred messages, then everything else. Google will also now offer styles in which Important, Unread, or Starred mail has the option of appearing first.

Google began offering Priority Inbox last year and expects to roll out the other new inbox styles in the near future. Once the feature is activated for your account, it’s easy to experiment with the styles and choose a suitable option from the tabs at the top of the inbox.

By abachert | Posted in Uncategorized | Comments (0)

How confident are you in the security of your organization’s e-mail?

July 11, 2011 – 10:51 am
Join LTech and the Google team for a live webcast on July 20th to learn about Google Message Discovery, Continuity, Encryption, and Security. For just one hour of your time, you can discover how these four Positni products integrate easily and seamlessly with most existing e-mail architectures.

During this live webcast you will learn how to:

  • Ensure your organizations rapid e-mail failover in the event of a server outage.
  • Protect sensitive data during transmissions while complying with LBA, HIPAA, PCI DSS and data privacy regulations.
  • Defend your network from spam, viruses, phishing, denial of service, and other attacks before they can disrupt e-mail service.
  • Index your organization’s messages and attachments in one centralized, searchable repository.

Click here to register: https://www2.gotomeeting.com/register/880197987

By abachert | Posted in Uncategorized | Comments (0)

Google Offers More Storage for Edu Apps Inboxes

June 27, 2011 – 1:11 pm

Google is now offering 25GB of free email storage to Google Apps for Education users. According to their blog, new schools that migrate this week will see the change immediately, while current Apps for Education users will gradually see their mailboxes grow from 7GB to 25GB over the next few weeks. Google Apps for Education, which was first launched in 2006 with 2GB mailboxes for students and faculty, now offers the same amount of storage as Google Apps for Business.

Learn more.

By Kelly Glynn | Posted in Google Apps | Comments (0)

Trump SOHO goes Google

June 25, 2011 – 10:58 am

Editors note: Today’s guest blogger is Eric Brunnett, Director of Information Technology for Trump SOHO of the Trump Hotels Group. Trump SOHO joins hotels like Intercontinental Hotels Group and Delta Hotels as one of the many hotels that have gone Google. Learn more about other organizations that have gone Google on our community map or test drive life in the cloud with the Go Google Cloud Calculator.

Prior to switching to Google Apps, we had been using on-premise Microsoft® Exchange. The growth of our hotel group prompted exploration of additional Microsoft Exchange servers, but the costs of a server at each property, licensing, managing server replacements, as well as data storage and back-up services combined were staggering. We realized if we stuck with Microsoft Exchange, growth would be hindered by the resources required and we wouldn’t see the operational benefits of being on a web-based platform.

In addition to Google Apps, we also considered Microsoft Exchange Online, but the pricing was higher than what Google offered and we felt its collaboration tools weren’t as robust as Google Docs and Google Sites. We really wanted to find a solution that was easy to manage, could grow with us and give our staff the tools to work together effectively and efficiently.

The tools that Google Apps offers are absolutely critical in the hotel industry. This is not a “nine to five” job; we run 24 hours a day and can’t afford delays in communication or downtime. Communication is vital, as is continuous access to our information. We receive guest requests around the clock and we need to address them right away. Being able to access that information wherever we are in the hotel and respond immediately is key to providing a memorable experience and outstanding guest service. Our capacity for collaboration and organization has literally been transformed since we moved to Google Apps.

Google Docs allows us to collaborate on important communications such as pass-on summaries for shift managers. We have three distinct shifts. At the end of each shift, a manager will do a “pass-on.” We used to rely on email summaries of what the next shift needed to know, but with Google Docs and Google Sites, we use a shared document. General managers, room managers, coordinators and others can add entries for everyone to see. It’s all in one place, and always current. Making sure that messages about rooms, or guest inquiries get to the right departments and out to the entire team is one of the keys to our success. These kinds of communications are vital for everyone in the hotel, from food and beverage to the front desk, and Google Apps provides the tools that we need to ensure that our staff is always up to date.

Google Apps has also reduced IT complexity. We have just two people running IT at our SOHO location. Overhead, management of equipment, and processes must be minimal. From our experience, it is easy to add Google Apps accounts and scale to meet our growth needs.

Overall, our efficiency has improved significantly with Google Apps – all at a low, predictable cost. The most important factor, however, is that it is now easier to deliver exceptional guest services – and in the hospitality industry, that’s a make or break proposition.

Via Google Enterprise Blog

By Kelly Glynn | Posted in Case Study, Google Apps | Comments (0)

Northwood Realty Services : Case Study

June 20, 2011 – 12:44 pm

Company Overview
Northwood Realty Services has been helping people buy and sell homes in Western Pennsylvania and Eastern Ohio for more than half a century. With over 950 agents and 37 offices, the company is committed to their mission of providing unrivaled service, unwavering respect for customers, and uncompromising integrity and ethics.

Challenge
Northwood Realty Services highly values performance and reliability in their mail platform.  Agents were growing dissatisfied with the previous mail platform and were looking for an alternate solution. After learning about other Realty Alliance companies, such as Baird & Warner, who utilize Google Business Apps, Northwood Realty Services consulted LTech for our services.

The LTech Solution
LTech worked closely with Northwood Realty Services to ensure a smooth migration of email and contacts from their previous mail platform to Google Apps.  As part of the solution, LTech developed a custom utility to migrate contacts from the FUSE MAIL platform.  Further, LTech provided a form to collect data from end users surrounding migration fidelity.

Results
The most apparent benefit of Google Apps is that Northwood Realty Services employees are finding their new email platform more productive. The company reported that conversion was easy, agent and staff training went smoothly, and LTech successfully handled all situations that didn’t auto convert.

By admin | Posted in Case Study | Comments (0)

The Secure Cloud Bundle: Three Apps for One Price

June 8, 2011 – 2:07 pm

LTech has teamed up with CloudLock and Backupify to provide an enhanced security bundle for Google Apps. LTech Power Panel, along with CloudLock for Google Docs and Backupify for Google Docs, is being offered as part of the Secure Cloud Bundle, which will add security, backup, and advanced IT management features at less than half the original price if sold separately. Pricing is only $9 Per Google Apps User Per Year.

About LTech Power Panel
Power Panel for Google Apps provides advanced IT management and end-user capabilities for Google Apps. Powerful time-saving tools include a Shared Contacts feature with an easy-to-use interface for management of organization-wide contacts and a Users and Group feature for support personnel to manage users, passwords, and profiles using a delegated security model. Purchasers of the Secure Cloud Bundle receive a full license of LTech Power Panel for Google Apps and access to all features and functionality.

About CLoudLock for Google Docs
CloudLock secures your Google Docs and gives you the control & visibility you need for your domain. The core features of CloudLock for Google Docs are included in the secure cloud bundle. This includes: Usage and Data Analytics, Data Exposure Reports, Audit Documents and Users, Monitoring and Exposure Alerts, Detailed Change Reports, Fix Documents and Access Rights, Full Audit Trail, Administrative Role Based Access Controls (RBAC), and Document Exposure Classification for Users.

About Backupify for Google Docs
Backupify for Google Docs keeps independent backups of all your Google Apps documents - where it can’t be stolen, corrupted or deleted (even by your own domain users). Search, download and restore your Google Docs data any time, for every account and domain you control, all through a single service. Backupify for Secure Cloud Bundle includes: Central backup configuration and management for all your Google Apps users; automated, daily backup for your Google Docs, Calendars, Contacts and Sites; the ability to surf your archives to locate, view, download and restore data; and a One-Click Restore option.

Learn more at SecureCloudBundle.com

By Kelly Glynn | Posted in Uncategorized | Comments (0)

Russ Lyon : Case Study

June 8, 2011 – 12:47 pm
Company Overview
Russ Lyon is an Arizona-based real estate company affiliated with Sotheby’s International Realty that specializes in high-end estate sales. Russ Lyon agents strive to deliver the highest degree of service and technology in order to ensure agreeable real estate transactions.

Challenge
When the real estate market suffered a world-wide hit in 2009, Russ Lyon decided to gain a competitive advantage by migrating their communications system to a Google Apps based platform.

The LTech Solution
After close consultation with Russ Lyon’s IT administrators, LTech devised a plan to install Google Power Panel for over 850 users while enhancing traditional SLA support. Simultaneously, the LTech team implemented a Google Apps Single Sign-On Installation Service while performing a Google Apps deployment and Non-Standard E-Mail Migration, as well as a Calendar and Contact Migration.

Results
Russ Lyon agents are pleased with this new, organized method of conducting business which allows them to increase productivity, find new business, and improve client communications. Due to the installation of Google Apps, their communication efficiencies have increased immediately between agents and clients.

By admin | Posted in Case Study | Comments (0)

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